Trip Buddy LLC (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. Please read this Privacy Policy carefully to understand how we collect, use, and protect your data when you interact with our website and services.
Information We Collect
We collect information that you provide directly to us, including:
Full name, contact details (email, phone number, address)
We don’t store any payment information/credit card number or any other details.
In certain High risk reservation or third party bookings we might store only the last 4 numbers of the card for verification purposes.
Passport and visa details (when required for your travel)
Travel preferences (seating, assistance, special needs)
Any other necessary details to facilitate your travel plans
We also automatically gather certain data through cookies and other tracking technologies, such as:
IP address
Device and browser details
Site usage and browsing behavior
If you contact us by phone, we may record calls for quality assurance and service improvement purposes. These records are strictly confidential and used only to provide the best possible support.
How Your Information Is Used
Your data is used to:
Process and manage flight bookings and related travel services
Communicate with you about your bookings, travel updates, or promotions
Personalize your experience on our website and tailor services to your needs
Improve our website, products, and customer support
Ensure compliance with legal and regulatory obligations
Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with trusted third-party service providers (such as airlines, payment processors, and IT partners) solely for the purpose of delivering our services. Data may also be shared:
To comply with the law or legal requests
To protect the rights, safety, or property of Trip Buddy LLC, our customers, or others
In the event of a business sale, merger, or reorganization (you will be notified in such cases)
Security of Your Data
We use industry-standard security measures to protect your data against loss, misuse, or unauthorized access. This includes encryption, secure storage, and regular review of privacy practices.
Retention of Information
Your information will only be retained as long as necessary to fulfill our obligations to you, comply with legal requirements, or resolve disputes.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information, subject to applicable law. To exercise your rights or inquire about your data, please contact us directly.
Updates to This Policy
This Privacy Policy may be updated from time to time. We encourage you to review it periodically. Continued use of our website and services indicates your acceptance of any changes.
Contact Us
For questions or concerns about your privacy, please contact us at:
- Reservations: reservations@tripbuddy.online
- Customer Support: support@tripbuddy.online
- Phone: +1 (804) 567-8827
- Office: 1317 Edgewater Dr #3873, Orlando, FL – 32804, USA